
Common queries answered
Frequently asked Questions
Because most of our orders need to be made, plus the shipping time, the total delivery time is between 6-37 days.
For more information: SHIPPING POLICY
After we receive your order, we will send you a confirmation order address (remember to check the junk mailbox), you can reply to us directly, or contact us through Contact US
Before the order is sent, you can contact us to change it for you. If the package has been shipped, you need to contact the corresponding courier company to modify it. If it cannot be modified, you need to wait for the package to be returned to the overseas warehouse, pay the freight again, and re-deliver it.
You can contact the email address below, we will reply you within 24 hours.
sales@iscosplay.com
support@iscosplay.com
iscosplayshop@gmail.com
You can contact sales@iscosplay.com or support@iscosplay.com directly and we will respond to you within 24 hours. If you have any other related questions, we will also provide detailed answers to all questions.
The solution to this problem is as above, but if the country is wrong, for example, you may need to bear the responsibility yourself, but we will also provide some solutions to help you reduce losses.
We can ship anywhere in the world
Regular size items all arrive in one package.
Still need help?
Get in touch with us
Monday – Sunday | 9 am-7 pm PST
Tel: +86 191 2947 5925
Address: Room 1202, Youcheng Building,Minzhi Street Longhua District,Shenzhen, Guangdong, 518110, China